FINE CERATECH INC. (hereinafter referred to as the "Company") establishes and discloses the personal information processing policies under Article 30 of the 「Privacy Policy」.
Article 1 (Purpose of processing personal information)
The company processes personal information for the following purposes. The personal information shall not be used for any purpose other than the following, and if the purpose of use is changed, necessary measures will be implemented, such as obtaining separate consent under Article 18 「Privacy Policy」:
1. Supply goods or services
Delivering goods, providing services, sending contracts and bills, providing customized services, and payment of charges.
2. Deal with complaints
Identifying the complaints, checking the complaints, notifying the facts, and notifying the results of the processing.
3. Utilize marketing
Statistics on the company services, such as provision of customized services, provision of services according to statistical characteristics, validation of services, and frequency of access.
Article 2 (Term of Processing and Retention of Personal Information)
The company processes and retains personal information within the following period:
1. Supply of goods or services
Until the supply of goods or services, payment of charges. That in the following cases, until the end of the relevant period:
1) Records of transactions, such as the details and implementation of contracts under 「The Protection of Consumers in Electronic Commerce Policy」
- Records of contracts, withdrawal, payment or supply goods: 5 years
- Records of customer complaints: 3 years
2) Records of checking communication fact under 「The Communication Secret Protection Policy
- Computer communication, Internet log records, and access tracking data: 3 months
2. Deal with complaints: Until completion of handling
Article 3 (Rights and obligations of information subjects and legal representatives)
1. The information subject may exercise its right to the company to view, correct or delete personal information at any time.
2. The rights under paragraph 1 may be exercised in writing, e-mail, FAX, etc. The company will take action without delay.
3. The exercise of rights under paragraph (1) may be conducted through the legal representative. In such cases, you must submit the form.
4. The company verifies whether the person who made the request is himself or his representative.
Article 4 (Personal Information to be Processed)
The company is processing the following personal information items:
1. Provide goods or services
- Required information: company name, name, e-mail, contact information
2. Dealing with difficulties
- Required information: company name, name, e-mail, contact information
3. The following personal information can be automatically generated and collected during the Internet service use process.
- IP address, cookie, MAC address, service use record, visit record
Article 5 (Destruction of Personal Information)
When personal information becomes unnecessary, such as the achievement of the purpose of processing, the company shall destroy the personal information without delay. Procedure and methods for destroying personal information are as follows:
1. Destruction procedure
- The company selects personal information that needs to destroy with approval from the person in charge of personal information protection.
2. Destruction method
- The company shall destroy personal information recorded in the form of electronic files so that records cannot be replayed, and personal information recorded in paper documents shall be destroyed by shredding them with a shredder.
Article 6 (Action to secure the safety of personal information)
The company is taking the following measures to secure the safety of personal information:
1. Management measures: establishment of internal management plan, regular employee training
2. Technical measures: Management of access rights to personal information processing systems, installation of access control systems, and installation of security programs
3. Physical measures: Access control of computer rooms, data storage rooms
